In addition, this is not a new problem because. I'll pop you over a PM now so I can take some details and look into arranging a collection for youApply to Virgin Media jobs now hiring in Birmingham B11 on Indeed. Having read some of the posts on this forum I am worried that this is. 42 minutes ago. Virgin Media is a telecommunications company. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. Virgin Media is a. Share with up to five family members. Scroll down and click on create new label. Re: Problems returning my equipment. If we do, we’ll either text or email you (from [email protected] a nice wee collection of hubs here, would a nice forum team member help in sending out the return packaging for 2 separate old accounts here please. Installing new equipment, such as a new router or set-top box. Beyond that, sometimes the port seems to get 'stuck' and requires further intervention from VM to complete. installation time, give us a call. 1 The parties: The Services covered by this Agreement are provided to you by Virgin Mobile Telecoms Limited, trading as Virgin Mobile, (part of the Virgin Media Group) (registered in England company number 3707664). Posted 1:21:15 PM. 2 weeks after this I was sent a bill for the disconnection again. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. Online via the Virgin Media website. New around here? Check out the do's and don'ts, in our Community FAQs. com asking me to book a date for my equipment to be returned. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. D01 C9W8You will be asked to return any Virgin Media equipment, such as routers or set-top boxes, after you cancel your services. Bob. The answer is yes. I informed Virgin I was leaving as moving to a new area, spoke to a person who processed the closure of my account, they informed me that since my equipment is very old that they would not require it back and that I am to dispose of it myself. QuickStart, set up and connections. Relocating Virgin Media equipment, such as TV cables. It. Regional Customer Premise Equipment Collections Manager Job at Virgin Media – Sutton Function: Customer Contact Closing Date:27/01/2023 As a Regional Customer Premise Equipment Collections Manager, you’ll manage daily operations of collection team within designated areas, driving returns of CPE from disconnected customers. As one of the UK’s largest businesses, we are powered by a epic, diverse and high performing. You can also contact our collector directly on 01 4405310 or email VMEquipmentCollections@actavo. With this in mind, I have gone ahead and sent you a private message to confirm a few details. I've now been sent an SMS message from 07860 041003 saying: Hi, it's Virgin Media. , and Saturday and Sunday, 8. Hi @JK2000. Payment to Virgin Media: If you pay by any other means than Direct Debit, you may be charged a payment handling fee, made payable to Virgin Media Payments Ltd. It’s all part of the Virgin Media service. Skip until prime content Barrier-free Help . And if I ask virgin via watsapp they say to phone but I have a baby and I don’t have much time to sit in. All equipment was sent back in the post and numerous phone calls were made to the customer service. on 28-10-2022 09:20. co. If you don't return it they have a right to charge you for it. 99/month or £79. Make a payment. Available with M50 broadband or faster. Packages ; Broadband ; TV ; Landline ; Mobile ; Required economy ; Other Stuff. A rep from Virgin Media has today arrived at my front door with no prior warning asking to come in and collect old equipment. Mbps average. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. It is strange how the shops near by to you aren't accepting our equipment; it isn't something we're aware of. com ) to arrange an appointment for our collection team to come round and pick it up. no. Home. Equipment Collections Representative in Customer Service & Call Centre with Virgin Media. The Virgin Media kit is part of the service we provide, that we may ask you to return our equipment (including detach controls and power cables). Offer terms and conditions. 0k per year. £25. I guess the first lady I talked to misinterpreted it. In your shoes I'd raise a written (postal) complaint, demanding the company refund the charge, that VM collect the equipment on a day of your choosing giving them two working weeks notice - failing which you will dispose of the equipment, and that VM pay compensation of say £60 for the repeated failure to collect the equipment and wrongfully charging you for failure to return. com) to arrange an appointment for our collection team to come round and pick it up. The Virgin Media management team includes Lutz Schueler (Chief Executive Officer), Campbell Scott (VP of Strategy), and Abid Khan (Vice President IT Strategy, Architecture and Data) . Or dial 611 from your Virgin Plus phone. Returns team were useless for us. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Since being taken over by an american company, not longer any loyalty to employees, lots of people leaving due to job satisfaction decline, but company does not seem to care. I've emailed, applied online and requested via chat but not wanting a charge for something I'm trying to return without much successSearch Virgin jobs with virgin media. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. Bill for period 11 Mar - 10 Apr duly paid and I thought that would be end of matter. on 18-08-2022 14:29. Hi everyone, I’ve been receiving calls from either +44 20 7059 4000 or +44 800 408 9340 on a daily basis and reportedly coming from Virgin - 5232252. Alternatively, dial 0345 454 1111* from any other phone. Equipment Collections Representative. happyhippo207 • 3 yr. If you'd like to buy a Virgin Media product like broadband or TV you can contact a dedicated Virgin Media team on 0330 165 6723. Our Products. Thanks for posting on the Community Forums. on 30-10-2022 08:03. How many stars would you give Virgin Media? Join the 78,059 people who've already contributed. 1 ACCEPTED SOLUTION. Virgin Mobile. Automatic compensation scheme. Main. We offer the full kit and caboodle - Broadband, TV services and mobile - to ensure our customers have access to the very latest tech. You'll be provided a. Find out more about Stream and how to get it here, or call 0345 454 1111 or 150 from a Virgin Media phone. Working hard to help connect the nation, shop our offers and order online. Copy link to Tweet; Embed Tweet; Replying to @aisfagan. Virgin Media recycle kit usually comes with a letter. Sign in . on 19-11-2022 18:06. If VM's equipment is making high pitched noises and buzzing noises, it sounds as if you might have faulty VM equipment. Further exclusions & legal stuff apply. Volt. After Virgin had employed BPO to go after me for a debt that I am currently in dispute with them about, I put my case to BPO and they politely informed me that I wouldn’t be hearing from them again. We would like to show you a description here but the site won’t allow us. I was assured that I would not be billed the £40 (I'm owed £72 as a. If we do, we’ll either text or email you (from noreply@contactengine. Forum Team. Please look out for a purple envelope, at the top right of the page. Then enter your email address, and click on email me my new label and follow the instructions. 0800 408 9340 is a legit Virgin Media retention department number, I cancelled my 18 month contract 30 days before it ended and got calls from 0800 408 9340 and 0203 743 6946 offering me a deal to recontract. I have now received the returns pack with the silver terminator cap I’m supposed to put on the Virgin media wall socket. For service in Cantonese or Mandarin. co. I've been waiting in all day for someone from VM to collect my old equipment. Assertive management of operations employing a rational and proactive approach, prioritising work stream as required. We appreciate you taking the time and will be sure to pass along your feedback to the team. Be prepared to provide detailed answers about your qualifications and experience, and be honest about. Only members can see who's in the group and what they post. ’s lowest prices for fibre optic broadband, TV and phone packages. Full time People enjoy this job; Good employer. I have also been reminded each. Unique you've got your equipment home, her may need some aid setting she. Find out more. Any remaining balance will be applied to subsequent bills until the. STOKE ON TRENT. I am anxious to return the unused equipment to avoid incurring any expense. If you cancel during your minimum term an early disconnection fee will apply. By post: Complaints, Virgin Media, Sunderland,SR43 4AA. This means that customers who have old Virgin Media equipment, that we can’t redeploy, canReturning Virgin Media Equipment in Virgin Media: TiVo® service 09-07-2023; Recycle old media box turned to collection - confused in Virgin Media: TiVo® service 20-03-2023; Returns in Virgin TV V6 10-02-2023; Netflix signed out after two weeks saying restart membership in Stream from Virgin Media 16-01-2023Virgin Media Verified account. Quickstart is the quickest and easiest way to setup our services. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. You can also email EquipmentReturns@virginmedia. If you want TV without recording capability, you could go for the Stream product which would just require a stable WiFi connection. I called there 2 times, lost 2 hours, the problem was supposed to be solved and it still isn't. I’ve been incorrectly called c20 time from various numbers most recently 0800 183 6411. ie. After 16 years custom! I will never return to Virgin Media in the future and will recommend others not to use Virgin either. In your email, include your address, account number, area code, and other essential details. Activating any extra services, such as V+ or On Demand. Our Products. They’re super knowledgeable on all our products and services. Job description from Virgin Media Salary: £25,000. If you can get Quickstart, you can choose one of two delivery options. I then rescheduled pick up for 17th Feb (earliest date available) I then last week received a tx then an email staring that I haven't returned my equipment and would be charged £40 if it wasn't back in 9 days. businesssupport@virginmedia. Learn about Virgin Media culture, salaries, benefits, work-life balance, management, job security, and more. Virgin Media £200 bill credit: The Virgin Media bill credit will be applied to your first bill. Just come back nearer to your delivery date – then as soon as a link is displayed, you can track your order. Admittedly VM might insist they haven't got it and charge you £40 or so, but in that case you complain, if they don't immediately back down you escalate to the Ombudsman and ask for repayment of the equipment charge. This depends on the equipment you want to recycle. Services and installation of equipment may vary subject to government advice on COVID19. Step 4. Stay safe online. As subject. Unfortunately I do not have the original packaging, can I just hand over the Hub 4 in a carrier bag? Do I also need to return the coaxial and ethernet cables? Thanks in advance, Eduardo Apply for the Job in Equipment Collections Representative at Bradford, . A rep from Virgin Media has today arrived at my front door with no prior warning asking to come in and collect old equipment. Virgin Media employs 8,988 employees. Enjoy this video!Thank you for watching!***Pl. Virgin Media equipment The Virgin Media kit is part of the service we provide, so they will ask you to return our equipment (including remote controls and power cables). Virgin Media In-Home Partner. You can call us between 8am to 4:30pm Monday to Friday. 中文客服熱線 (廣東話及國語) Call: 1-888-675-8333. Restart your services. Equipment Collections Representative Virgin Media. Mon-Sat 9am-5pm. Virgin Media billing and payments help and support. Connoleg. HomeI'm sorry if this is the wrong board. Although I moved recently I've already returned the old equipment. This depends on the equipment you want to recycle. Turn on and start the hub. No setup fee is available on all bundles, broadband & phone, and broadband only packages. This is Virgin. Hub 5X: up to £85 per unit. Find out how to do it yourself, or how to get one of our engineers to help. You will be part of a stores team providing a materials collection and delivery service,. I have the technicians name if that helps also. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. com to arrange pick up. Packages ; Broadband ; TV ; Landline ; Fluid ; For business ; Other Stuff. My last contact with Virgin on this matter was in Dec22: I filled out a complaint form, asking to be contacted by email. Followers who post on Richard’s social media feeds have been targeted in private channels by people with fake accounts. There are two paths you could take here, both will depend on your having VM broadband. Virgin Media’s research also found that more than 20% of its 5. If you want TV without recording capability, you could go for the Stream product which would just require a stable WiFi connection. Working hard to help connect the nation, shop our offers and order online. Options. Function:Customer ContactClosing Date:14/04/2023As a Regional Customer Premise Equipment…See this and similar jobs on LinkedIn. Where it says customer reference number either enter your Virgin Media account number, or the MAC address of the equipment being returned. Today I have received an email and a text message regarding the return of my equipment and. You can find loads of helpful information on the Virgin Media support site. Prior to moving out I already called Virgin Media and they said there is no need to order the returns equipment since an engineer(?) - 5058579 I can't find the equipment that is being picked up on 19th July, I think it could be in storage, can my collection be cancelled completely and I will find it and return it to you if you could send me a returns bag please Simply ring our friendly customer service team. Virgin Media has joined forces with Carers UK to find ways to use technology and innovation to address the loneliness that unpaid carers experience. . Call us from a textphone on 18001 0345 454 1111. I need to get the equipment back to them before they charge me and due to my mobility issues I can not get to a yodal drop. The forum team maybe able to help and the issue has been flagged to them; be aware it can take them a few hours / days to respond. | Read 3,621-3,640 Reviews out of 74,487The Virgin Media network does not cover all of the UK – please use our post code checker by clicking here to check availability. If you want to contact us using our Text Relay Service, call our Text Relay freephone number on 18001 0800 052 2164. . Virgin sent us packaging initially but then contacted us and told us that they had a team in the area so not to use the packaging/post option. We. Search job titles. Hi all - Looking to get a 2nd TV 360 box. The equipment was a Virgin Media Hub 3 and the technician was here on the 3rd February to install a new one and take the old one away. If we do, we’ll either text or email you (from [email protected] ) to arrange an appointment for are collection team to arrival lap and pick to up. Our Products. I'm a Very Insightful Person, I'm here to share knowledge. 50: Based on taking the Big Kahuna Cinema & Sports bundle. Scotland and North England, United Kingdom. Visible. Thank you for posting, welcoming you onto our community forum 😊. Administer and maintain libraries or collections of information, for public or private access through reference or borrowing. Thanks, DavidBelong you looking into cancel own Virgin Media account? Use our contract cancellation guide for all enquiries relating to leaving Virgin Media. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. my main issue is that Virgin did not honour the arranged date, have not picked up their equipment (which we have been storing for them) but have still debited my account as if we have not returned the. Re: Problems returning my equipment. on 05-01-2023 10:52 Hi Steve, You don't need to return the equipment in the original packaging, a sealed bag will be fine. Seacroft, Leeds. What to Watch ; Switching ; Virgin Media and O2 ;Build the ideal Virgin Media package for your unique needs. The Virgin Media kit is part of the service we provide, so we may ask you to return it (including remote controls and power cables). So Virgin swapped to postal collections only. Today, I received an email from Virgin Media stating, ”We've tried to get hold of you about returning our kit, but it looks like we still haven't got it back yet. 40pm, when I was stood OUTSIDE my door at that precise time, and saw NO SUCH delivery van, driver, parcel nor paperwork, this is the 2nd time its happened, and I will instruct my legal team to investigate this, and prosecute where necessary,. If you've noticed a problem with one of our street cabinets, cables or pits recently, we'd like the opportunity to put it right as quickly as possible. 24 for each of the missed appointments, and a storage charge of £1 a day starting from the first missed appointment to collect the kit. Virgin Media London, England, United Kingdom 1 week ago Be among the first 25 applicants See who Virgin Media has hired for this role No longer accepting applications. They provide telephone, television and internet services. If the equipment was collected then it can take around 7 days or so to be processed on to the account. on 22-09-2022 11:27. Virgin Media Community. Skip to main content Accessibility Help . The best way to cancel Virgin Media is over the phone. We’ll be in touch within the next 3-5 working days. I have emailed Virgin back to send me a return label but have heard nothing for over a week. Main menu; Bundles. Pack up your equipment in the Virgin Media recycle kit provided. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. 0. I left Virgin months ago and have arranged for my equipment to be collected. 20 Virgin Media reviews. The UK’s most popular channels, Catch Up services and built-in apps, in one place. ie. 28 December 2011 at 1:11PM. Call us on 150 from your Virgin Media home phone or 0345 454 1111* from any other phone. In that case you'll end up with VM. It's important to research the company, as well as practice answering the questions beforehand. As a customer-first organisation dedicated to delivering the best for business, we are continually investing in our network. I have recently left Virgin Media due to moving to an area where you have no presence. I cannot access support since I don't yet have an account number and I can't reach support by phone. 1800 941 114. By Email: To download the relevant forms, please see visit our Help pages. Sunday: 8am to 6pm. The Virgin Media Collections ‘Starter’ package is an 18 month contract, if you choose to terminate your package before the minimum term then you may be charged. My elderly mum (80+) had Virgin Media install fibre phone last September, the setup didn't work for her so she had to get them to re-do it (at her cost!), now she has received a letter (01/03/2023) stating that as part of ongoing improvements for over 35,000 customers, we need to replace your. Virgin are stating the equipment is worth £40 charge yet cannot be bothered to collect so they can avoid refunding monies due to me. Join to view profile Virgin Media. 5203876. on 15-11-2022 15:14. Dear Virgin Media, I have recieved an email from [email protected] a month for 15Mbps), Essential broadband plus (£20 a month for 54Mbps), Essential broadband plus with Stream (an additional one. Usually all ends well once you've handed the package over and got your receipt, but very occasionally VM insist they didn't receive the kit back (this is Yodel and Virgin Media, after all). To return your equipment, simply click the link and follow the instructions. At Virgin Media we are working hard to ensure that equipment that's no longer useful gets disposed of correctly. 789 free from your Virgin Mobile phone or 0345 600 0789* from any other phone line. Volt. VM don't need the ethernet or coaxial cables returning. 10. Registration is fast, simple and absolutely free so please join our community. ahhh the rubbish that is CS - you could try this. . Customer Care Advisor at Virgin Media London. Regards. The legal stuff. Switched On Families. Turn on your TV and get connected. Virgin Media Connect App: Requires iOS 9 or later and Android 5 or later. 00 is the best that can be done. Apply to Virgin Media jobs now hiring in Tilbury RM18 on Indeed. Proper breaks; 7. Introducing the My Virgin Media app . Early Disconnection Fees- PAYM & SIM Only Contract. Drop us an email at the relevant address above with your business name and company. VM sent packaging for equipment which was duly returned. In response to Steven_L. Equipment collection . Should the issue remain unresolved then consider emailing Virgin Media's Data Protection Officer ([email protected] November 2020. However, Virgin now claim they have not received all the kit and is charging me for the one piece of equipment. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Equipment Collections Representative Virgin Media. We returned our Virgin Media Equipment in July 2022, we received a confirmation message saying that an item had been missed. We would like to show you a description here but the site won’t allow us. You can order prepaid returns packaging on the following page and take it to your local collect plus store. The offer can be redeemed on your iPhone. Any help would be. Call Virgin Media at 150 from any Virgin Media landline or mobile phone. They clarified it and said that Feb 3rd is actually the day when the kit is dispatched, and not the deadline. Tuning in. We know things can happen, and we're here to help put things right. Now not replying to my emails or live messages. Meet the Team. I am moving home and signing up to Virgin Fibre. Apply to Virgin Media jobs now hiring in Brands Hatch on Indeed. Find out all you need to know about contract lengths, equipment, cancellation and more. Posted 7:20:44 PM. Actavo is Virgin Media Ireland’s exclusive partner for the installation and support of its high-speed Triple Play offering – broadband, cable TV and telephony since 2013, having partnered with Virgin Media since 2006. Shop. Virgin Media is a telecommunications company. Resolved “sms message received about winning money” Resolved “Credit limit” Resolved “Horrible cservices. Joining in. Joining in. Virgin Media Television;. You can order a pre-paid returned package through our website to send the equipment back yourself through our many Collect Plus drop of points. If you have a diagnosed fault with your TiVo, it will be replaced with a V6 as a matter of course. Reply. Committed to add value and raise. Now received a txt to collect with confirm and reschedule the date typed address but no one has asked for new one only that I will receive a txt for a reminder of the date. Volt. At this point I sent all my equipment back to virgin (2 tv set top box's. Thing in Watch ; Switching ; Virtuous Media and O2 ; Help & Support ;Equipment Collections Representative Virgin Media. Virgin Media £250 bill credit: The Virgin Media bill credit will be applied to your first bill. I wasn't aware that I had to return old equipment and I just binned them when I stopped using them except the V+ Box which I sold because I bought it from Virgin Media for £49 so that was my. Nottingham, England. I returned my Virgin media equipment to an O2 store (have the receipt) on 27. Start of main content: What. Stream from Virgin Media. By online chat If you prefer, so you can chat to us online if you’re thinking of. Are thou looking to cancel our Virgin Media account? Use our contract cancellation guide fork view queries relating to leaving Virgin Media. I had a text message last month saying a collector was in my area. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. VM's policy on this is non existent - some agents seem able to get a tech to sort it via an area field manager others get nowhere and nothing happens - so its really up to you - wire cutters and a screw driver to remove the boxes or hope that something happens but dont hold your breath27500 Function: Customer Contact Closing Date: 30/01/2023 Salary: £27,500 Basic Salary: £25,000 per annum London Weighting Allowance: £2500 per annum You’ll be the person who collects our equipment from active or disconnected customers premises. Equipment Collections Representative. Mon-Sat 9am-5pm. Imagine my surprise then when I today received an email from another debt collection. About our Virgin Landline help and support page. Simply press 1 when you get through to the automated menu, and you'll be put through to. Early Disconnection Fees - Classic contracts. Virgin Fibre Areas only. Excludes broadband faults and broadband network outages. . Apply for the Job in Equipment Collections Representative at Bradford, . Payment to Virgin Media: If you pay by any other means than Direct Debit, you may be charged a payment handling fee, made payable to Virgin Media Payments Ltd. Then enter your email address, and click on email me my new label and follow the instructionsReturn kit packaging not sent. And Im being charged for equipment which I returned long ago. reg number. Great. You don't need to return ethernet or HDMI cables or remote controls. 50 off cable bundle price a month, for first 12 months. The Collections Agent role is open to everyone - simple. KMM116247153I15977L0KM - I think that was my account. Bishops Stortford. Part of your role would include door-to-door sales with new residential and business customers. 0345 454 1111 – if you’re calling from any other phone. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. To re-schedule your QuickStart date, you’ll need to: Call us on 150 from your Virgin Media home phone, or 0345 454 1111 *. 3 weeks ago. on 09-10-2023 10:12. My hub and TiVo box were collected by a driver in a Virgin van today. I have cancelled my Direct Debit and would appreciate not being threatenedTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Chris. Don't worry, we can still help! Below, please find related information to help you with your job search. Terms and Conditions – Classic contracts – not available to customers entering into new contracts with us from 5 July 2022. Unless I'm missing something in order to do a collect plus returns I'd need a pre-paid label/returns pack to return the unit? ---. You have contacted me this week again about sending the old one back to you. I have recently left Virgin Media due to moving to an area where you have no presence. Another Returning equipment Issue. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Hey there @skfiendi, thanks for reaching out to us and a warm welcome to the Virgin Media forums. Packages ; Large ; TV ; Landline ; Mobile ; For business ; Diverse Stuff. I am 86 years old housebound as a full time carer for my 83 year old disabled wife. I'm sorry to hear you've been struggling to send your Hub 3 back to us. After Virgin had employed BPO to go after me for a debt that I am currently in dispute with them about, I put my case to BPO and they politely informed me that I wouldn’t be hearing from them again. Worked with Harmonic NMX for HD/SD encoding & Simulcast/transcoding. Virgin Red has opened its doors on an exclusive, invitation-only basis – with groups of new members joining the new Virgin Red app over the course of several weeks. Returns team were useless for us. Make sure you enclose a covering letter which includes your account number and details of the items returned including the serial number of the equipment. I’m returning my Virgin media equipment and after discussing my options with a team member we decided to send my return pack to my new address after I moved out of the property which had the virgin media wifi. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. We're here to help get to the bottom of any telephone faults if your landline's not working properly, and get things fixed and working as they should. Compare TV, broadband and phone; Oomph bundles Your responsibility ends entirely when you hand it back to VM's contracted collection service, in this case Collect Plus. Virgin Media is a telecommunications company. uk. Chances are they'll flunk handling the complaint, but then you. To learn more about our equipment and technical support click here. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer. Whether you have a fault with your service that needs fixing, or you’re just having Virgin Media installed, we’ll send you one of our engineers at no extra cost*. 27/08/10 - 15:10 #5. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. The Virgin Media team is available Monday through Friday, 8 a. All Virgin Media equipment, except the Stream product, require co-ax connection. The 0800 number giving much better prices for what its worth. Worked with Harmonic NMX for HD/SD encoding & Simulcast/transcoding. on 07-05-2023 08:56. Built and led team committed to achieving goals through energetic engagement, positive mindset and consistent work ethic. Step 3 - Label the box – a letter came with the. so i obviously refused that and went onto the 2nd person, they told me that £31.